LISTEN AND UNDERSTAND : respectful listening, understanding of the profession and its environment, and of the challenges

STRATEGIC THINKING : Analysis and design thinking of organizations to make them more adaptable, eliminate silos, motivate initiative and engagement, increase empowerment and collaboration, target innovation

FOCUSED COMMUNICATION : Formulating strategic vision in a simple and pragmatic way based on the forces in place

RESPECT : respect of the differences, of ethics, of requirements

CONSENSUS : consensual collective approach to come to an accepted solution contributes to creating of climate of trust

EXCELLENCE : integrity and high level of the service